Shipping / Returns

SHIPPING

Each piece is made to your order, and have a turnaround time of 1-2 days to produce before shipment.  Shipping will be made via USPS First Class.  USPS estimates shipping will take 2-5 business days.  
 

RETURNS/EXCHANGES

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.  To return your product, send an email to info@genamyint.com for instructions. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.